Terms of Service
Last updated: April 10, 2025
1. Introduction
Welcome to Jolzt. These Terms of Service govern your use of our website located at jolzt.com and our mobile application (together or individually "Service") operated by Jolzt.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here: Privacy Policy.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
2. Car Rental Terms
2.1 Booking and Reservation: All bookings made through our Service are subject to vehicle availability and confirmation. A reservation is only confirmed after payment is processed and you receive a confirmation email or notification.
2.2 Rental Period: The rental period begins at the time of vehicle pickup and ends at the time of vehicle return. Late returns may incur additional charges as specified in your rental agreement.
2.3 Driver Requirements: All drivers must be at least 21 years old and hold a valid driver's license for at least 2 years. Some vehicle categories may have higher age requirements. Young driver surcharges may apply for drivers under 23 years old.
2.4 Payment: Full payment is required at the time of booking. We accept major credit cards in the renter's name. Prepaid or debit cards are not accepted. Some premium car categories may require 2 credit cards.
3. Vehicle Use
3.1 Authorized Use: The vehicle may only be driven by the authorized driver(s) named in the rental agreement. Unauthorized drivers are not covered by insurance.
3.2 Cross-Border Travel: Vehicles may be taken into most other European countries with written permission from Jolzt. A foreign use charge may apply. Unauthorized cross-border travel will void insurance coverage.
3.3 Prohibited Use: Vehicles may not be used for:
- Illegal activities
- Racing or speed testing
- Transporting more passengers than the vehicle is designed for
- Towing or pushing other vehicles
- Off-road driving
- Driving under the influence of alcohol or drugs
4. Insurance and Liability
4.1 Basic Insurance: All rentals include basic insurance coverage with a deductible amount specified in your rental agreement.
4.2 Additional Coverage: Optional additional insurance coverage may be purchased at the time of booking or at vehicle pickup.
4.3 Liability: The renter is responsible for any damage to the vehicle during the rental period up to the deductible amount, unless the damage is covered by the insurance policy.
5. Cancellations and Modifications
5.1 Cancellation Policy: Free cancellation is available up to 48 hours before the scheduled pickup time. Cancellations made less than 48 hours before pickup may incur a cancellation fee.
5.2 Modifications: Reservations may be modified subject to vehicle availability. Changes to the rental period, vehicle category, or pickup/return location may result in price adjustments.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Jolzt and its licensors. The Service is protected by copyright, trademark, and other laws of both North Macedonia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Jolzt.
7. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
8. Limitation of Liability
In no event shall Jolzt, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of North Macedonia, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@jolzt.com
Phone: +389 78 700 202