Jolzt - Car Rental in North Macedonia

Last updated: April 10, 2025

Jolzt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jolzt.com or use our mobile application (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Service, and information from third-party sources.

1.1 Information You Provide to Us

We may collect the following types of information when you use our Service:

Personal Information: Name, email address, phone number, postal address, date of birth, driver's license information, and payment information.
Account Information: Username, password, and profile information.
Rental Information: Rental dates, vehicle preferences, pickup and return locations, and other booking details.
Communications: Information you provide when you contact our customer service or communicate with us through the Service.
Survey Responses: Information you provide when you participate in surveys or promotions.

1.2 Information We Collect Automatically

When you use our Service, we may automatically collect certain information, including:

Device Information: Information about your device, including IP address, device type, operating system, browser type, and device identifiers.
Usage Information: Information about how you use our Service, including the pages you visit, the time and duration of your visits, and the actions you take.
Location Information: With your consent, we may collect precise location information from your device to provide location-based services.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our Service
Processing and managing your car rental bookings
Verifying your identity and eligibility to rent vehicles
Communicating with you about your bookings, account, and our Service
Sending you marketing communications, promotions, and offers
Responding to your inquiries and providing customer support
Analyzing usage patterns and trends to improve our Service
Detecting, preventing, and addressing fraud, security issues, and technical problems
Complying with legal obligations and enforcing our terms and policies

3. How We Share Your Information

We may share your information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
Business Partners: We may share your information with our business partners, such as car rental agencies, to fulfill your bookings and provide the services you request.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you have given us your consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, correcting, or deleting your personal information
Objecting to or restricting the processing of your personal information
Requesting a copy of your personal information in a structured, commonly used, and machine-readable format
Withdrawing your consent at any time (where processing is based on consent)
Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

8. Children's Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@jolzt.com
Phone: +389 78 700 202